Recognize VA benefits overpayment scams
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⚠️ Scams About VA Overpayment Letters
If you get a real-looking letter, email, or call saying you were overpaid by the VA and now owe money, stop and don’t react right away. Scammers are trying to trick you. (consumer.ftc.gov)
How the Scam Works
- You might receive something that looks official—with VA logos or government seals—claiming you were overpaid.
- The scammer demands payment, often saying you must pay immediately or face serious penalties.
What You Should Do
- Don’t pay or give personal information—especially not over the phone or online.
- Log in to your secure VA.gov account (always check the web address begins with “https://” and ends in “.gov”) to check if there really was an overpayment. (consumer.ftc.gov)
- If you still aren’t sure, call the VA Debt Management Center at 1-800-827-0648 to confirm before taking any action. (consumer.ftc.gov)
Why This Happens
Scammers pretend to be the VA to scare you into paying false debts. Many people in your situation—veterans and caregivers—are being targeted. These scams can be very convincing. (consumer.ftc.gov)
Quick Reminder Checklist
If something seems off, remember:
- Pause — take time before doing anything.
- Verify — go to your VA.gov account to see if there's a real issue.
- Call — use the official VA phone number if you still have questions.
If You’ve Been Contacted or Scammed
- Report what happened to the FTC.
- You can also contact your state Attorney General’s office.
- If you owe real money—and you’re on a fixed income or need help—ask if you can spread it out or delay payment through the VA. (consumer.ftc.gov, expressnews.com, department.va.gov)
In Summary
Don’t react hastily to any communication saying you must repay VA. Always verify through official channels—sign into VA.gov or call VA at 1-800-827-0648. This helps protect you and your benefits from unscrupulous people.
👉 For more help, visit Consumer.FTC.gov, and look for alerts under “Scams.”
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